Course Registration Disclaimer

Cancellation:

Courses are nonrefundable; however, you have up to 24 hours following a purchase to cancel the without penalty and receive a full refund after purchase onto your original credit card.

Attendance:

• No Shows: Participants who do not show up for class will not be given a refund.

• Late Arrival: Participants will not be allowed in class after registration period has closed. Participants will have the option to enroll in upcoming class with no additional fees.

• Make Up Classes: Hope & Future Training understands circumstances do arise and will allow participants to make up classes with notice. Participants will be responsible for notifying Hope & Future Training via email at registration@hftraining.org within 24 hours prior to next class date. A fee of $25 will be charged, participants will only be able to make-up one day. Upon approval of make up day participant will be notified to schedule make up day within an upcoming class.

Lunch and Other Break Periods:

Two 10-minute breaks and a 30-minute lunch break is given for courses that are more than 6 hours. Participants returning late to class will be subject to make up time and fee.

Failed Exam Policy:

If you fail state exam within the 60 day period after you complete the Initial Certification course, you have up to 30 days to contact us, via email at registration@hftraining.org to re-take the Initial Certification class at only $25 per day, instead of the full cost.